Reopening the driving test booking service
From tomorrow (Friday 21 August), we will be reopening the online booking service from 8am for EVERYONE.
This means anyone will be able to book a driving test in England and Wales.
Test centres in Scotland remain closed, except for motorcycle tests. Driving lessons in Scotland will resume on 24 August and will let you know when driving tests can resume soon.
Making sure you are prepared
We expect the demand for booking driving tests to be really high.
We know many of you will be keen to book your test, but it’s important to check you are ready and are well prepared.
We encourage you to spend time practising on a variety of roads and in different driving conditions before booking your test.
Some of our services will be unavailable tonight
So that we can make the booking service available from tomorrow, some of our services will be unavailable tonight (Thursday 20 August) from 6pm to 7:59am tomorrow (Friday 21 August) so we can prepare the system.
On GOV.UK, you won't be able to:
book and manage driving tests
find driving schools, lessons and instructors
use ADI services (such as renewing or updating your registration)
check your Driver CPC training hours
record any Driver CPC training you provide
record delegated driving test details
You'll still be able to book and manage theory tests.
Test slot availability
When pupils arrange a test, they will be able to see available appointments within the next 6 weeks.
We're not taking bookings any further in advance at the moment. This is so we can react quickly to any changes in government guidance about coronavirus.
Pupils should check all their nearest test centres for availability if they cannot book a slot at their local test centre.
New test slots will be made available every week, on a rolling 6 week basis, so
your pupils should continue to check regularly for a test slot if you cannot find one immediately.
Closing the critical worker helpline
The critical worker application service closed on 14 August. This was so that we could open up the online booking service for everyone.
As the service has closed, we will also be closing the critical worker phone helpline from Monday 24 August.
Our customer service centre is still receiving an extremely high number of calls and emails.
We're sorry for the delays in getting through, but please help us by only calling if absolutely necessary.
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